Purchases that are returned to Grindstone Pet Supplies with original packaging within 7 days from the date of purchase, will receive an in-store credit. To qualify for a credit, you must have provided your name to have a record of your purchase.
*Food (raw/frozen food excluded) may be returned in the original packaging, provided there is more than three quarters of product remaining. A store credit will be applied to your account in the amount of the returned product.
The following product categories are final sale at time of purchase:
- Clearance Items
- Custom Orders
- Raw/Frozen Food
- Feeding Essentials
- Litter Pans
- Beds and Blankets
- Muzzles and Face Harness
- Sanitary Products (Pet Diapers)
- Cat Scratchers
- Crates and Housing
- Vitamins and Supplements
*If a customer has returned more than two (2) items within a 30 day period, the Store Owner must review and approve the return.
All items must be returned in person to Grindstone Pet Supplies within 7 days of purchase.
We offer Free Local Waterdown Delivery (on purchases $50 or more before tax).
Free deliveries to Carlisle and Dundas on Tuesday only (on purchases $50 or more before tax).